Privacy Policy

Clear, straightforward terms regarding your data, shipping and purchases

1. Who I Am

Phil’s Arts and Crafts (“I”, “my”, “me”) operates the website philsartsandcrafts.co.uk. For the purposes of the UK General Data Protection Regulation (UK GDPR), I am the data controller responsible for your personal information.

2. Data I Collect

I only collect the essential personal data required to fulfill your requests, including:

 * Contact details (Name, shipping address, email address, phone number).

 * Source materials supplied by you (digital files for audio editing, physically or digitally submitted photos for portrait drawings, legacy physical media for digital conversion).

3. How I Use Your Data

I use your information strictly to:

 * Process and ship your handcrafted wooden orders.

 * Communicate with you regarding design briefs, audio edits, or custom project updates.

 * Comply with statutory UK accounting and tax obligations.

4. Data Retention & Media Security

 *Customer Details: Kept in line with UK tax law requirements (typically 6 years).

 *Project Media Assets: Your personal media, custom portrait scans, and raw audio files are stored securely on local, encrypted drives during the editing process. Once a media archiving or video project is completed, delivered, and approved by you, I securely delete or return the source media, unless you have chosen the private Google Drive link and/or private unlisted YouTube upload option for personal download and sharing, in which case these remain active for a period of one month before deletion. Your physical USB drive, where ordered, remains your only permanent copy.

 * I never sell, lease, or distribute your personal data to third parties

Revised & Updated August 2026